CORRECTIVE AND PREVENTIVE ACTIONS
CAPA
Problem-solving methodology using the CAPA model

Purpose
The purpose of a CAPA is to address occurrence and prevent recurrence of nonconforming product and other quality problems by identifying and addressing the root cause while ensuring no unintended effects are introduced by these actions.
How
Following the cycle of continuous improvement (PDCA) CAPA begins by identifying the problem, assessing risk, investigating and identifying root cause, determining corrective (and where needed, preventive) actions via a CAPA plan, executing the plan, verifying effectiveness and closing the CAPA.
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Check out this CAPA template following 8D Problem-Solving.


Read the CAPA blog posts here
Problem Statement
CAPA Planning
CAPA Execution
Verification of Effectiveness
Celebrate and Close
Containment & Correction
vs Corrective Actions